Terms of Service

1. Agreement and business use

These Terms govern access to RevenueCallout's business-to-business website, application, integrations, and support services (the “Service”) provided by RevenueCallout. By creating an account, clicking acceptance, executing an Order Form, or using the Service, you agree to these Terms. If you act for an organization, you represent that you have authority to bind it; “Customer” means that organization. The Service is for users at least 18 years old.

An Order Form, Data Processing Addendum (“DPA”), or other signed agreement may supplement these Terms. A signed agreement controls over conflicting online terms; the DPA controls for personal-data processing.

2. Accounts and administrators

Customer must provide accurate information, protect credentials, maintain appropriate access, and promptly report unauthorized use. Workspace owners control users, integrations, billing, and Customer Content and are responsible for activity under the workspace. Accounts may not be shared outside Customer's authorized users.

3. Customer Content and instructions

Customer retains its rights in transcripts, recordings, files, CRM data, prompts, feedback, and other data submitted to the Service (“Customer Content”). Customer grants RevenueCallout a limited, worldwide right to host, copy, transmit, transform, and otherwise process Customer Content only to provide, secure, support, and improve the reliability of the Service, comply with law, and follow Customer's documented instructions.

Customer represents that it has all rights, notices, permissions, and lawful bases needed for Customer Content and its instructions. Customer must not direct RevenueCallout to violate law or third-party rights.

4. Recording and participant consent

Before recording, transcribing, importing, or analyzing any communication, Customer must inform all participants, obtain consent from every participant wherever required, keep sufficient evidence, and honor withdrawal or a non-recorded alternative where legally required. Activating a meeting bot is Customer's instruction to process the meeting and confirms those requirements were satisfied. The Recording & AI Notice contains a template; it is not a substitute for Customer's legal review.

5. Acceptable use

Customer and users must comply with the Acceptable Use Policy, which is incorporated into these Terms. RevenueCallout may suspend access reasonably necessary to prevent unlawful use, protect the Service, or respond to an urgent security risk, and will provide notice when practicable.

6. AI outputs and human review

The Service uses automated systems to produce scores, predictions, summaries, and drafts (“Outputs”). Outputs may be incorrect, incomplete, or unsuitable and are not legal, employment, financial, or other professional advice. Customer must independently review Outputs before acting or communicating them. Customer may not use an Output as the sole basis for an employment decision or any decision involving credit, housing, insurance, healthcare, education admission, legal services, or another legally significant opportunity.

7. Integrations

Customer may enable third-party services. Customer authorizes RevenueCallout to exchange data with them as needed for the requested integration. Third-party terms govern those services, and RevenueCallout is not responsible for their independent acts. Customer must limit scopes and revoke access when no longer needed.

8. Fees, renewal, and cancellation

Paid plans are billed in U.S. dollars plus applicable taxes at the price and interval shown before checkout or in an Order Form. Unless expressly stated otherwise, subscriptions renew automatically for successive periods of the same length until canceled. Customer separately authorizes recurring billing at checkout. The Subscription & Cancellation Policy is incorporated into these Terms. Customer can cancel online through the customer billing portal; cancellation stops future renewals and normally takes effect at the end of the paid period.

9. Service changes and beta features

We may modify the Service and impose reasonable technical limits needed for security, reliability, or abuse prevention. Material reductions to paid core functionality will be handled according to the applicable Order Form. Preview, beta, evaluation, and free-review features may be changed or discontinued and are provided without service-level commitments.

10. Intellectual property and feedback

RevenueCallout and its licensors retain all rights in the Service, software, documentation, design, and underlying technology. Subject to these Terms, Customer receives a limited, non-exclusive, non-transferable right to use the Service during the subscription. Customer may use Outputs for its internal business purposes, subject to rights in Customer Content and third-party law. If Customer provides feedback, RevenueCallout may use it without restriction or identifying Customer publicly.

11. Confidentiality

Each party will protect the other's non-public information using reasonable care and use it only for the agreement. Confidential information excludes information lawfully known without restriction, publicly available without breach, independently developed, or rightfully received from another source. A party may disclose information when legally required after notice where permitted. Customer Content is Customer's confidential information.

12. Data protection and security

The Privacy Policy, DPA, Subprocessor List, and Security Overviewdescribe our data practices. The DPA is incorporated when RevenueCallout processes personal information in Customer Content on Customer's behalf. Customer is responsible for configuring the Service appropriately and for its endpoints, users, and source systems.

13. Suspension and termination

Either party may terminate for an uncured material breach after 30 days' written notice, or immediately if a breach cannot be cured, continued service would violate law, or the other party becomes insolvent. RevenueCallout may suspend for nonpayment after reasonable notice. On termination, access ends; Customer should export needed data beforehand. We will delete or return Customer Content as described in the DPA, subject to backups and legal retention.

14. Disclaimers

To the maximum extent permitted by law, the Service and Outputs are provided “as is” and “as available.” RevenueCallout disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that Outputs will be accurate or produce a particular sales result. Nothing in these Terms limits warranties or rights that cannot lawfully be excluded.

15. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, special, incidental, exemplary, punitive, or consequential damages, or lost profits, revenue, goodwill, or data. Each party's aggregate liability arising from the Service will not exceed fees paid or payable by Customer for the Service during the 12 months before the event giving rise to liability. These limits do not apply to payment obligations, fraud, willful misconduct, infringement or misuse of the other party's intellectual property, Customer's violation of Sections 3–5, or liabilities that law does not permit the parties to limit.

16. Indemnification

Customer will defend and indemnify RevenueCallout from third-party claims arising from Customer Content, Customer's unlawful recording or communications, Customer's high-impact use of Outputs, or Customer's material violation of the Acceptable Use Policy. RevenueCallout will defend Customer against a third-party claim that the unmodified Service infringes a U.S. patent, copyright, or trademark, and may modify, replace, or terminate the affected Service. Each indemnified party must promptly notify the other and reasonably cooperate; the indemnifying party controls the defense but may not admit fault or impose non-monetary obligations without consent.

17. General

Neither party may assign the agreement without consent, except to an affiliate or in connection with a merger, reorganization, or sale of substantially all relevant assets. The parties are independent contractors. Notices may be sent electronically, except formal legal notices should also use the address in the applicable Order Form. If a term is unenforceable, the remainder continues. Failure to enforce is not a waiver. Events beyond reasonable control excuse delay other than payment. The agreement is the complete agreement on its subject.

Governing law, courts, and any dispute procedure will be stated in the applicable Order Form or signed agreement. Until the U.S. operating entity and its state are identified, RevenueCallout will not impose an undisclosed online forum-selection clause. This section must be completed before general paid launch.

18. Changes and contact

Material changes apply prospectively. We will provide notice and request renewed acceptance when required. Questions or notices may be sent to hello@revenuecallout.com.